Inbound call

We realise how important it is for businesses to develop a clientele consisting of loyal customers. Synergy Prime can help you manage all your customers by providing you with databases that outline your business record with various customers and highlights the ones who are more important.

We have vast experience when it comes to working with CRM solutions such as SAP, Centric, Ventas and Salesforce. Our custom made web-based solution can assist you in keeping track of your customer service performance so that you can see for yourself the areas in which you need improvement. In this manner, businesses can work on their weakest areas and improve their overall customer service strategy. Outsource with us for excellent customer experience.

Outbound call

Our performance on outbound is next to none. We understand outbound programs are challenging and we place our best agents on it. Our trained staff is prepared to help your company grow. We have tremendous support programs for agents, ranging from coaching, performance management, compliance, agent improvement plans etc

Industries

At Synergy Prime, we have a vast experience in dealing with businesses specialising in different areas. This has allowed us to understand what the requirements of each kind of business are and what a customer wants from that industry. Be it the finance, insurance, travel or health sector, we have worked with some of the top names in each, and we understand the nuanced needs of each profession. Due to our in-depth knowledge about these various business sectors, we are able to communicate our clients’ pitches and services to their customers in the most effective manner.